Help & Customer Care

Need immediate help with a project or live lead times?

Speak directly to our Steyning showroom team. We are open 7 days a week.

01903 6366440 | info@foundrycastiron.co.uk

Delivery & Storage

Pallet delivery & kerbside rules
Managing heavy goods on site
Safe storage guidelines
Live lead times & dispatch schedules

Read Delivery Guide →

Technical Help & Finishes

Pre-piping & sizing tolerances
Water treatment & system flushing
Cast iron textures & living finishes
Industrial RAL vs Designer paints

Read Technical Guide →

Returns & Cancellations

Transit damage check
Returning standard stock items
Bespoke & custom order policies
Manufacturer warranty details

Read Returns Policy →

Frequently Asked Questions

Showroom opening hours & location
Home Selection Service details
Valves, wall stays & accessories help
Our BTU calculator guide

View All FAQs →

Looking for an Installer?

Our cast iron radiators must be installed by a professional to ensure your lifetime guarantees remain valid. If you do not have a heating engineer lined up, you can search our network of independent professionals.

Browse Our Plumber Database →

Showroom Opening Hours

Come and see our range of traditional radiators, luxury baths, and artisan finishes in person:

Monday to Thursday: 09:00 – 17:30
Friday & Saturday: 09:00 – 17:00
Sundays & Bank Holidays: 10:00 – 16:00

Address: 68 High Street, Steyning, West Sussex, BN44 3RD